Jurgen Willems, Gert Huybrechts, Marc Jegers, Bert Weijters, Tim Vantilborgh, Jemima Bidee, & Roland Pepermans
Willems, J., Huybrechts, G., Jegers, M., Weijters, B., Vantilborgh, T., Bidee, J., & Pepermans, R. (2012). Nonprofit governance quality: Concept and measurement. Journal of Social Service Research, 38(4), 561-578.
Publication year: 2012

A nonprofit “governance quality index” was developed to enable verification and falsification of contemporary theoretical insights on social service organizations. Indicators were generated based on an extensive qualitative exploration. For the quantitative validation, a data setwas composed of 526 respondents from 52 organizations. Five subdimensions of governance quality are introduced and are recommended to be used as separate scales, rather than combined into a single score on governance quality. Furthermore, the recommendation is made to rely on multiple raters per organization to assess governance quality or related concepts, given the substantial within-organization variance found.